
Concierge Service
An effective concierge security service is built on establishing a strong rapport with staff and residents, not only to create a welcoming environment but also to quickly identify individuals who may pose a threat to that atmosphere.
At Berkshire Security Services, we expect nothing less than exceptional communication skills and impeccable manners from our security guards. In addition to holding SIA licences, all our guards receive advanced training and experience in customer service.
Our concierge security guards are fully trained and up-to-date with the latest government and NHS COVID-19 guidance. We ensure they are:
- Highly presentable and assertive
- Skilled in customer service
- Trained in front-of-house duties, including receiving calls, packages, and deliveries
- Experienced in CCTV monitoring and site patrolling
- A strong deterrent against anti-social behaviour