An effective concierge security service depends on building a rapport with staff or residents, not just to create a welcoming atmosphere but to immediately identify persons who may pose a risk to that atmosphere.
At Berkshire Security Services, we demand nothing less than excellent communication skills and impeccable manners from our security guards, all of whom possess additional training and experience in customer service on top of their SIA licence.
As well as being up to date in the latest government and NHS COVID-19 guidance, we offer concierege security guards who are:
- Highly presentable and assertive
- Trained in customer service
- Front of house trained to receive calls, packages and deliveries
- Trained in CCTV monitoring & site patrolling
- A strong deterrence against anti-social behaviour